Care Plan membership, quote→close, routes, inbox triage, reviews — what used to live in five tools, in one morning view. This is what Kristen and Todd would open every day.
motion-os · nuclearnw · controlLive
180
Care Plan members
▲ 12 this mo
$108k
Contracted ARR
Recurring
41%
Quote → close
▲ from 28%
5.0
Review avg · 550+
▲ 18 new
Activity feed
VQ
Voice quote · roof + gutter · ChelanIntake · 12 min ago
New lead
KT
Satisfaction follow-up drafted · awaiting KristenInbox triage · 38 min ago
Human-in-loop
CP
Care Plan renewed · Clear+ · LeavenworthRecurring · 1 hr ago
Recurring
RG
Rain Guarantee visit auto-scheduled · E. WenatcheeGuarantee tracker · today
Automated
Illustrative sample — live data fills from jobs at control.tolowastudio.com.
92
Clear
68
Clear+
20
Total Property Care
Renewal rate
86%
One-off rebook
38%
Fall season fill
71%
Illustrative vs category benchmarks — plan retention vs one-off rebook is the whole multiple story.
From voice talk → booked job
Voice starts
100%
Scope submitted
64%
Quoted same day
51%
Won
41%
Care Plan attach
22%
Illustrative funnel — instrument every step so after-hours demand stops going dark.
What the VA used to hold — agent triages, human decides
SC
Schedule request · gated dog · CashmereRouted → calendar hold
Automated
FX
Streak complaint · draft reply readyNeeds Kristen sign-off
Human-in-loop
FB
Post-job feedback · 5★ sentimentReview ask queued
Captured
PM
Property manager inquiry · 12-unit ChelanCommercial lane
Outbound
Agents handle throughput. Humans stay on judgment, money, and relationships.
4
Crews out today
18
Jobs on board
12%
Windshield time
A
Crew A · Wenatchee / Malaga cluster6 stops · dense
On track
B
Crew B · East Wenatchee corridor5 stops
On track
C
Crew C · Leavenworth day tripGap after 2pm
Fill slot
Route density is the #1 margin lever after recurring revenue.
550+
Five-star total
72%
Ask → post rate
18
New this month
G
Google review request sent · window jobE. Wenatchee · auto
Automated
F
Facebook 5★ posted · gutter bundleCashmere
Posted
A
Angi follow-up queued · soft washReminder in 2 days
Queued
The review wall stops being a claim and becomes 550+ dated proof points.
